# One platform for every conversation

> Pick the channel or industry that fits your team. Everything runs on the same flows, contacts and ticketing, so you can grow into the rest.

URL: https://on-chat.live/solutions/
Last updated: 2026-10-27

## By product

- [Visual flow builder](https://on-chat.live/flow-builder/): Build dynamic conversation flows without code: branch on answers, use live data from your systems and run one flow on WhatsApp, SMS and voice.
- [WhatsApp chatbot](https://on-chat.live/whatsapp-chatbot/): Build a WhatsApp Business chatbot without code. Answer FAQs, take orders, send template messages and hand chats to live agents. Free 30-day trial.
- [SMS marketing](https://on-chat.live/sms-marketing/): Send bulk SMS, automate reminders and run two-way SMS conversations with any provider or your own Android phone. Start a free 30-day trial.
- [Live chat ticketing](https://on-chat.live/live-chat-ticketing/): A help desk for WhatsApp, SMS and social chats. Bots open tickets, agents accept and reply in a fast workspace, and managers track agent performance.
- [IVR and voice automation](https://on-chat.live/ivr-voice-automation/): Build IVR menus and automated voice calls with the same visual builder you use for chat. Play audio, collect keypad input and record responses.

## By industry

- [E-commerce](https://on-chat.live/solutions/ecommerce/): Take orders, send delivery updates and recover abandoned carts on WhatsApp and SMS. Connect your store with webhooks and Zapier.
- [Healthcare](https://on-chat.live/solutions/healthcare/): Reduce no-shows with automated appointment reminders on SMS, WhatsApp and voice. Confirm, reschedule and follow up with patients automatically.
- [NGOs and nonprofits](https://on-chat.live/solutions/nonprofits/): Run SMS, WhatsApp and voice surveys, share information and engage communities at scale, including low-connectivity areas. Free 30-day trial.