# SMS marketing and two-way texting that runs on autopilot

> On-chat runs SMS broadcasts, scheduled reminders and two-way SMS conversations through your existing SMS provider or an Android phone used as a gateway. Replies flow into chatbot flows that understand numbers, keywords, dates and free text.

URL: https://on-chat.live/sms-marketing/
Last updated: 2026-10-27

Reach every phone, with or without internet. Send broadcasts, schedule reminders and turn replies into real conversations, using the SMS provider you already have or an Android phone as a gateway.

- [Start your free 30-day trial](https://on-chat.live/org/signup/)

## Why teams choose us for SMS

Teams choose On-chat for SMS because it works with their provider, turns replies into conversations and schedules campaigns around contact dates.

- **Works with your provider**: Connect Twilio, Vonage, Infobip, Plivo, Africa's Talking, Clickatell, Kannel and many local aggregators.
- **Use an Android phone as a gateway**: Turn a local SIM into an SMS channel with the Android relayer app, which suits smaller budgets.
- **Two-way conversations**: Replies flow into a chatbot that understands numbers, keywords, dates and free text.
- **Scheduled broadcasts**: Send now or later, once or on a repeating schedule, to groups or saved searches.
- **Date-based campaigns**: Trigger reminders relative to any contact date field, like 1 day before an appointment.
- **Opt-outs handled**: Contacts who opt out are marked as stopped and won't receive further messages.

## Get started in three steps

You add an SMS channel, import your contacts and then send a broadcast or attach a campaign that runs itself.

1. **Add your SMS channel**: Connect a provider account or an Android phone in minutes.
2. **Import contacts**: Upload a spreadsheet and organise contacts into groups and fields.
3. **Broadcast or automate**: Send a broadcast, schedule it or attach a campaign that runs itself.

Popular use cases: ('Promotions and offers', 'Appointment reminders', 'Payment reminders', 'OTP and alerts', 'Event invitations', 'SMS surveys').

## Frequently asked questions

These answers cover SMS providers, message costs, replies and multiple languages.

### Which SMS providers are supported?

Dozens, including Twilio, Vonage, Infobip, Plivo, Africa's Talking, Clickatell and Kannel, plus a generic external API channel for providers we don't list.

### Is SMS included in the subscription?

Message costs are billed by your SMS provider. Your plan covers the platform and its features.

### Can contacts reply to my messages?

Yes. Replies arrive in the inbox and can continue a flow, so every SMS can be a conversation.

### Can I send messages in several languages?

Yes. Flows and broadcasts support translations and pick the language set on each contact.

## Related solutions

- [WhatsApp chatbot](https://on-chat.live/whatsapp-chatbot/): Build a WhatsApp Business chatbot without code. Answer FAQs, take orders, send template messages and hand chats to live agents. Free 30-day trial.
- [Healthcare](https://on-chat.live/solutions/healthcare/): Reduce no-shows with automated appointment reminders on SMS, WhatsApp and voice. Confirm, reschedule and follow up with patients automatically.
- [NGOs and nonprofits](https://on-chat.live/solutions/nonprofits/): Run SMS, WhatsApp and voice surveys, share information and engage communities at scale, including low-connectivity areas. Free 30-day trial.