Redefine digital interaction: Automate responses to engage customers effectively across social media and SMS
Establish customized automation pathways that align with your distinct business and role objectives.
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Features
This advanced communication platform offers a comprehensive suite of tools designed for efficient and automated interaction with customers and stakeholders
Customizable Flows
Allows the creation of tailored communication flows to respond to specific user interactions, ensuring personalized and relevant engagement.
CAMPAIGNS
Easily manage follow-ups, reminders, or drip marketing campaigns with our platform. It's designed for simplicity and efficiency, getting your campaigns up and running quickly.
Analytics and Reporting
Provides detailed analytics and reporting features, giving insights into customer interactions and the effectiveness of communication strategies.
TICKET HANDLING
Sometimes an automated chatbot isn't enough and you need to escalate to an actual person. On-Chat has first class support for chatting directly with your contacts at the moment they need that personal touch.